Privacy policy
Effective date: April 2026 · Last updated: April 2026
At Droyce, your privacy is not a checkbox — it’s a core value. This policy explains what data we collect, how we use it, and the rights you hold over it.
1. Who we are
Droyce is an ecommerce analytics company that provides data insights and strategy services to online businesses. When you use our platform or services, Droyce acts as the data controller responsible for your personal information.
2. What data we collect
We collect only what is necessary to deliver our services. This includes:
Account information
Name, email address, company name, and contact details you provide when signing up or communicating with us.
Ecommerce & business data
Sales data, product data, customer behavior data, and platform integrations you connect to Droyce for analytics purposes.
Usage data
How you interact with our platform — pages visited, features used, session duration — collected to improve your experience.
Technical data
IP address, browser type, device information, and cookies used for security, analytics, and platform functionality.
3. How we use your data
Your data is used solely to provide, maintain, and improve Droyce services. Specifically, we use it to:
— Deliver analytics insights and strategic recommendations
— Manage your account and communicate important updates
— Ensure platform security and prevent unauthorized access
— Improve our algorithms, models, and service quality
— Comply with legal obligations where applicable
We do not sell your data, share it with advertisers, or use it for any purpose beyond delivering our services to you.
4. Data sharing & third parties
Droyce does not sell or rent your data to any third party. We may share limited data with trusted service providers (such as cloud hosting and infrastructure partners) strictly to operate our platform. These providers are contractually bound to protect your data and may not use it for any other purpose.
We may disclose data if required by law, court order, or governmental authority — in which case we will notify you to the extent permitted by law.
5. Your rights
Access the data we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format
Withdraw consent at any time
Object to how your data is processed
6. Data retention
We retain your data only for as long as necessary to deliver our services or as required by law. When you close your account or request deletion, your data is permanently removed from our systems within 30 days — with no shadow copies retained.
7. Cookies
Droyce uses essential cookies to keep the platform functional and secure. We may also use analytics cookies to understand how users interact with our platform — always in aggregate and never tied to personal identity. You can manage or disable cookies through your browser settings at any time.
8. Changes to this policy
We may update this policy from time to time. When we do, we’ll notify you via email or a prominent notice on our platform at least 14 days before the changes take effect. Continued use of Droyce after that date constitutes acceptance of the updated policy.
